Flexport Help Center

Guides and answers to help you ship smarter

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Security Best Practices & Awareness

Learn supply chain security best practices for Flexport partners, including CTPAT, AEO, and PIP program participation and how to keep cargo secure.


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  • Help Article7 Minute Read

    Security Best Practices & Awareness

    Learn supply chain security best practices for Flexport partners, including CTPAT, AEO, and PIP program participation and how to keep cargo secure.

    Read more
  • Help Article5 Minute Read

    Compliance Security Screening - FAQs for Clients

    Answers to client FAQs about Flexport's annual compliance security questionnaire required for CTPAT, AEO, and Regulated Agent programs.

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  • Help Article2 Minute Read

    Can I Use Wood Pallets and Packaging?

    Learn the rules for shipping with wood pallets and packaging, including the required IPCC/ISPM 15 stamp and fumigation to meet US regulations.

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  • Help Article4 Minute Read

    Importing Coffee into the United States

    Learn how to import coffee into the US, including CBP, FDA, and USDA requirements, ISF filing, HS classification, and applicable fees.

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  • Help Article1 Minute Read

    Sample Commercial Invoice

    See an annotated sample commercial invoice showing every required element needed to clear your shipment through customs quickly.

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  • Help Article1 Minute Read

    When Will My Shipment Clear U.S Customs?

    Find out when your shipment clears US Customs for ocean and air freight, and how customs exams can affect release timing.

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  • Help Article1 Minute Read

    What’s the Difference Between a Customs Release (CBP Form 3461) and a Customs Entry (CBP Form 7501)?

    Understand the difference between CBP Form 3461 (Customs Release) and CBP Form 7501 (Customs Entry), and when each is filed during U.S. import clearance.

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  • Help Article3 Minute Read

    What Labeling Requirements Are There for Textiles?

    Learn the FTC and Customs labeling requirements for importing textiles, apparel, footwear, and fur into the U.S., including fiber content and country of origin.

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