Trade Advisory
Optimize your supply chain strategy with ACE analyses, duty minimization, tariff engineering, and other advisory programs.
Introducing the customs technology suite
A suite of products and technology to help you strengthen entry-filing compliance, forecast landed costs, surface real-time insights, improve product classification, and minimize and avoid duty.
Tariff Simulator
Get instant insights on how tariffs affect your imports, including historical and future insights. Plus, receive auto-notifications if an HTS changes.
Customs Analysis
A full analysis of your historical entry data. We identify errors, risks, and savings opportunities.
Compliance Audit
While most brokers review only up to 10% of total volume, Flexport reviews 100% of entries, leveraging advanced technology and business rules to significantly reduce post-entry corrections.
Intelligence
Flexport Intelligence gives you real-time customs insights by asking a simple question in plain language. Build dashboards instantly, and easily share across your team.
Duty Drawback
US importers leave millions of dollars unclaimed. Our technology makes it faster to collect. On average, we double your return.
Tariff Refund Calculator
Turn your historical duty data into clear refund estimates, so you can forecast, prioritize recovery, and act fast.
Audit Your Customs Broker
Identify entries with tariff issues and estimate duties you might have over or underpaid. We can help make corrections.
Less errors, more savings.
$1B: In tariff exposure saved for customers over the last 5 years.
98%: Compliance rate prior to additional AI reviews.
0.2%: Error rate after our AI auditor review, looking at a robust set of regulatory requirements and client-based business rules.
We give our customs brokers Iron Man suits.
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Flexport's licensed customs brokers work inside our AI-native platform, where automation handles routine data entry, document ingestion, and government filings while AI guardrails catch mistakes before they happen.
By staying ahead of changing trade regulations, our experts deliver accurate submissions, find duty savings, and prevent the delays and penalties that slow your supply chain down.
Data-backed decisions
Make data-driven decisions on pricing, sourcing, and inventory, with full visibility into import costs through SKU-level landed-cost reporting.
Proactive clearance
Don't just react to issues — prevent them. Experts identify potential problems in advance and take swift action to resolve them.
Save money
Find opportunities to save without compromising compliance, through duty avoidance and minimization strategies built into your import strategy.
Quick search at your fingertips
Search any customs document by SKU, HS code, PO, style, or entry number, then find it and related items in one place — no more bouncing between systems.
Landed costs within reach
Know exactly what it costs to get a SKU into inventory. Flexport makes calculating landed costs not only possible, but easy.
Documents, stored forever
All documents are stored in our system in perpetuity and accessible at any time.
Working with Flexport has been an excellent experience. They manage our global brokerage processing and implemented drawback services that delivered returns that were significantly higher than our prior approach, and also significantly outperforming their competitors. Their technology and expertise, including ACE analysis, have uncovered additional insights and savings that continue to drive supply chain optimization.
Calculate tariffs with confidence
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The Flexport Tariff Simulator gives importers real-time data, insights, and transparency to make smarter, faster decisions in a complex global trade environment. Despite constant changes, our tariff simulator delivers past, present, and future tariff calculations within 48 hours of an official change.
How Flexport's customs brokerage works
1. Pre-clearance preparation
We use the latest technology to extract your shipment data, which your designated customs broker then validates for completeness and accuracy. Any missing information or compliance issues are flagged directly through our platform.
2. System validations
Our proprietary software calculates duties, taxes, and fees using the most up-to-date tariff rules. Any additional agency reviews, like FDA, or potential duty savings, like FTAs, are flagged to your broker.
3. Entry filing
Brokers electronically submit your customs filing along with all required permits and certifications. Real-time filing status and release messages are posted to your dashboard automatically.
4. Release and delivery
Once your goods are released by customs, Flexport coordinates final delivery with freight partners. All milestones and events related to customs clearance are posted to your dashboard, and all documentation is stored digitally with no expiration.
Frequently asked questions
What is Flexport Customs?
Flexport Customs is a team of top-tier customs brokers backed by AI-powered technology that helps businesses import and export goods across borders. The technology reduces costs and keeps shipments compliant, making customs brokerage straightforward.
Can I use Flexport Customs even if I ship with another freight provider?
Yes. Flexport Customs can operate as a standalone service, letting you use our brokerage solutions even if your freight is moved by another carrier.
How does Flexport handle customs compliance and classification?
Flexport's licensed customs brokers and compliance specialists review shipment data for accuracy, ensuring classifications, valuation, and duty calculations are correct. The platform also keeps a record of all customs documentation for audit readiness.
What are the benefits of using a digital customs brokerage solution?
Digital brokerage offers faster clearance times, reduced manual errors, simplified document management, and transparent status tracking across your supply chain — all in one integrated platform.
Does Flexport offer customs services outside the U.S.?
Yes, we can support customs clearance in over 40 countries through either our in-house licensed teams or certified partners network.
How do I get a quote or begin working with Flexport Customs?
You can request a demo or quote directly through the Flexport website. A Flexport representative will contact you to discuss your shipment volumes, trade lanes, and compliance requirements.
