Flexport Help Center

Guides and answers to help you ship smarter


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  • Help Article1 Minute Read

    How Long Will It Take My Shipment to Arrive At the Final Destination?

    Learn how total shipment transit time is calculated for ocean FCL, ocean LCL, and air freight, including each leg of the journey.

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  • Help Article2 Minute Read

    Amazon US/Canada Delivery: Creating a Shipment Plan in Amazon Seller Central

    Step-by-step instructions for creating a US/Canada shipment plan in Amazon Seller Central and choosing the correct Ship From address.

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  • Help Article2 Minute Read

    Flexport's LCL Service

    Explore Flexport's global LCL coverage and in-house consolidation service, available on 300+ lanes to the US, North Europe, and Canada.

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  • Help Article1 Minute Read

    Delivering FCL to Amazon: Do I Need a Delivery Appointment?

    Find out why FCL deliveries to Amazon require a specific delivery appointment and how to prepare your shipment to secure one.

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  • Help Article1 Minute Read

    Common Line Items on Flexport Quotes and Invoices

    Reference guide to common line items on Flexport quotes and invoices, including trucking, customs, and origin fees.

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  • Help Article1 Minute Read

    What Markings Should My Cartons Have?

    See which markings Flexport recommends on your cartons, including SKU, country of origin, weight, dimensions, and Amazon FBA labels.

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  • Help Article1 Minute Read

    What are Ocean Alliances?

    Learn what ocean alliances are, why carriers pool their vessel fleets, and how alliances affect your shipments and sailings.

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  • Help Article2 Minute Read

    What If the Actual Cargo Measurements are Different From What I Entered in the Quote Request?

    Understand why actual cargo measurements may differ from your quote request and how that affects your final freight invoice.

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