Flexport Help Center

Guides and answers to help you ship smarter


help articles

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  • Help Article1 Minute Read

    When Can I Submit a Quote Request?

    Learn when to submit a Flexport quote request relative to your cargo ready date and why rates may need re-quoting.

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  • Help Article1 Minute Read

    Can I Have Multiple FBA Locations in One Shipment?

    Learn what to do when Amazon splits your shipment across multiple FBA fulfillment centers, including labeling and transload costs.

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  • Help Article2 Minute Read

    Why Do Freight Costs Vary per Trade Lane?

    Understand why freight costs vary by trade lane, from supply and demand to GRIs, peak season surcharges, and seasonal demand.

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  • Help Article3 Minute Read

    Tips for Packaging and Damage Prevention

    Tips for securely packaging cartons and master cartons to prevent damage and moisture loss during shipping.

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  • Help Article1 Minute Read

    Amazon US/Canada Delivery: Setting up Flexport Direct Delivery and Flexport LTL

    Step-by-step instructions for setting up Flexport Direct Delivery and Flexport LTL in Amazon Seller Central for US/Canada shipments.

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  • Help Article1 Minute Read

    Blank Packing List Template

    Download a blank packing list template (Excel, Word, or PDF) to give your supplier the information needed to clear customs.

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  • Help Article1 Minute Read

    What Costs Are Not Included in My Quote?

    Learn which costs aren't included in a Flexport quote, including customs, cargo insurance, and destination fees that appear on the invoice.

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  • Help Article1 Minute Read

    我该全选所有的货运方式吗?

    Learn when to select "Show Both" in a quote request to compare ocean and air freight budgets, transit times, and costs.

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