Flexport Help Center

Guides and answers to help you ship smarter


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  • Help Article3 Minute Read

    Resources for Early-Stage Shippers (EU)

    Resources for early-stage EU shippers, including directories of alternative freight forwarders and customs brokers in the UK and Netherlands.

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  • Help Article1 Minute Read

    What Are Common Incoterms® for US Export Shipments?

    See Flexport's recommended Incoterms for US export shipments: DAP, CIF, and DDP, and when to use each based on destination import processes.

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  • Help Article3 Minute Read

    Why Should You Ship Under FCA Incoterms®?

    Learn why FCA Incoterms offer the best cost and risk allocation for containerized shipments and why FCA is preferred over FOB and EXW.

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  • Help Article2 Minute Read

    Incoterms® 2020 Changes

    Understand the Incoterms 2020 updates, including the DAT-to-DPU change and revised insurance, FCA, and own-transport rules.

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  • Help Article3 Minute Read

    How Will Golden Week Impact My Shipments?

    Learn how China's Golden Week holiday affects your shipments, with factory closures, tight capacity, higher rates, and blank sailings.

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  • Help Article2 Minute Read

    New Updates to the Flexport Platform: September 2019

    See September 2019 updates to the Flexport platform, including a new dashboard, navigation refresh, shipment filters, and bookmarking.

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  • Help Article1 Minute Read

    Fuel Surcharge for Air Cargo out of Hong Kong

    Track the air cargo fuel surcharge for shipments out of Hong Kong, including current rates and how the HKCAD sets surcharge levels.

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  • Help Article2 Minute Read

    Can I Use Wood Pallets and Packaging?

    Learn the rules for shipping with wood pallets and packaging, including the required IPCC/ISPM 15 stamp and fumigation to meet US regulations.

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