Flexport Help Center

Guides and answers to help you ship smarter


help articles

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  • Help Article1 Minute Read

    What Are The Risks Of Not Purchasing Cargo Insurance?

    Understand the risks of shipping without cargo insurance, including financial loss, breach of contract, and reputational damage.

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  • Help Article2 Minute Read

    What Factors Should You Consider When Deciding To Purchase Either Per Shipment Or An Annual Policy For Your Cargo Shipments?

    Decide between per-shipment and annual cargo insurance by weighing shipment frequency, goods type, risk level, and cost for your business.

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  • Help Article2 Minute Read

    Why Should I Purchase Cargo Insurance Instead Of Using My Business' Existing Commercial Insurance?

    Learn why dedicated cargo insurance protects goods in transit better than existing commercial insurance, with broader, customizable coverage.

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  • Help Article2 Minute Read

    How Do You Calculate Total Insured Value?

    Learn how to calculate total insured value (TIV) for cargo insurance using commercial invoice value, freight charges, duties, and a 10% uplift.

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  • Help Article1 Minute Read

    Who Can I Purchase Cargo Insurance From?

    Discover where to purchase cargo insurance, from brokers and insurers to online providers, and what information you need to get a quote.

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  • Help Article3 Minute Read

    The Flexport App on Shopify

    Install the Flexport App on Shopify to quote, book, track, and replenish ocean freight with SKU-level visibility, all from your store.

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  • Help Article5 Minute Read

    Compliance Security Screening - FAQs for Clients

    Answers to client FAQs about Flexport's annual compliance security questionnaire required for CTPAT, AEO, and Regulated Agent programs.

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  • Help Article3 Minute Read

    Importing From Canada Into the US

    Learn how to import from Canada into the US, including the PAPS number required for truck shipments and the documents to clear customs.

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