Flexport Help Center

Guides and answers to help you ship smarter


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  • Help Article1 Minute Read

    Why Is My Invoice Higher than My Quote?

    Understand why a Flexport invoice can be higher than the quote, from unknown customs and insurance costs to changed shipment measurements.

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  • Help Article1 Minute Read

    How Will I Pay For Final Delivery to Amazon?

    Find out who bills you for final delivery to an Amazon FBA warehouse—Amazon or Flexport—based on the delivery method you select.

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  • Help Article2 Minute Read

    Amazon EU Delivery: Creating a Shipment Plan in Amazon Seller Central

    Step-by-step guide to creating an Amazon FBA shipment plan in Seller Central for deliveries to EU fulfillment centers with Flexport.

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  • Help Article3 Minute Read

    Setting up an LLC

    Tips on the major steps to form an LLC, including naming rules, filing Articles of Organization, and meeting state and federal requirements.

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  • Help Article2 Minute Read

    How Can I Pay My Customs Duties via ACH?

    Learn how to pay your US Customs duties via ACH using ACH Debit or Periodic Monthly Statements through the CBP ACE Portal.

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  • Help Article2 Minute Read

    How Do I Calculate Amazon LTL Charges to an Amazon FBA Warehouse?

    Estimate Amazon LTL trucking charges to an FBA warehouse in Seller Central, including pallet count, weight, freight class, and declared value.

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  • Help Article1 Minute Read

    How Do I Calculate UPS Charges to an Amazon FBA Warehouse?

    Estimate UPS small-parcel charges to an Amazon FBA warehouse in Seller Central using the SPD and UPS delivery service option.

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  • Help Article1 Minute Read

    What Does an IRS Notice Look Like?

    Learn what an IRS notice looks like and why Flexport requests it to verify your business entity during app onboarding.

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