Flexport Help Center

Guides and answers to help you ship smarter


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  • Help Article1 Minute Read

    Why Does Flexport Require a Photo ID During the Account Setup Process?

    Learn why Flexport requires a government-issued photo ID at account setup, to meet Customs Power of Attorney rules and protect your identity.

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  • Help Article2 Minute Read

    Customs Exams: What to Expect

    Know what to expect if your shipment is flagged for a U.S. Customs exam: holds, notification, delays, fees, and ways to reduce the risk.

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  • Help Article2 Minute Read

    Commercial Invoice and Packing List: What You Need to Know

    Learn what a commercial invoice and packing list must include for U.S. Customs clearance, and how the two documents need to match.

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  • Help Article1 Minute Read

    Blank Commercial Invoice Template

    Download a blank commercial invoice template in Excel, Word, or PDF to create accurate customs documents for your import or export.

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  • Help Article5 Minute Read

    8 Common Types of Bills of Lading by Transportation Mode

    A breakdown of 8 common types of bills of lading by transport mode: ocean straight, order, telex release, airway bill, and more.

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