Flexport Help Center

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  • Help Article2 Minute Read

    Importing Pillows & Cushions into the U.S.

    Learn how to import pillows and cushions into the U.S., including HTS Chapter 94 classification, duty rates by material, and chargeable weight.

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    Who Pays for Customs Exams?

    Learn who pays for U.S. customs exam costs and how exam fees are split across importers when an LCL container is selected.

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  • Help Article3 Minute Read

    Importing into the EU: FAQs

    Understand EU import requirements: securing an EU Importer of Record, EORI number, and VAT, plus IOR options for non-EU companies.

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  • Help Article2 Minute Read

    Importing Boots Into the U.S.

    A guide to importing boots into the U.S.: proper HTS classification, footwear forms, duties, HMF/MPF fees, and material legality rules.

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  • Help Article3 Minute Read

    Importing Board Games Into the U.S.

    Learn the customs requirements for importing board games into the U.S., including HTS codes, duties, and added CPSC rules for children's products.

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  • Help Article1 Minute Read

    How Can I Prevent Customs Exams?

    Customs exams are random, but you can lower the risk. Learn how shipping FCL, using Flexport LCL, and CTPAT participation reduce exam odds.

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  • Help Article2 Minute Read

    Hazardous Materials and Hazmat Regulations: The Basics

    Learn the basics of importing hazardous materials into the U.S.: what counts as hazmat, DOT rules, and packaging and labeling requirements.

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    Why Does Flexport Require a Copy of the IRS Notice During Account Setup?

    Learn why Flexport requires a copy of your IRS Notice during account setup to verify your EIN, and how to get a replacement if you lost it.

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