Flexport Help Center

Guides and answers to help you ship smarter


help articles

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  • Help Article1 Minute Read

    Do Foreign Importers Need an EIN to Import Into the U.S.?

    Learn whether foreign importers need an EIN to import into the US, and how Flexport can apply for a CAIN instead.

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  • Help Article2 Minute Read

    Delivering FCL to a Residence: What You Need to Know

    Know the extra considerations and fees for delivering a full container (FCL) to a residence, including transloading and unloading limits.

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  • Help Article2 Minute Read

    How to Load a Container

    Best practices for loading an ocean container to prevent cargo damage, including stacking, dunnage, and securement under shipper's load, stow, and count.

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  • Help Article2 Minute Read

    Amazon Market Update: January 26, 2018

    January 2018 update on weather and port congestion delays affecting Amazon FBA deliveries at Atlanta, LA, and Dallas fulfillment centers.

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  • Help Article2 Minute Read

    How to Ship to Amazon EU with Flexport

    A complete guide to shipping to Amazon EU with Flexport, covering shipment plans, delivery methods, quotes, Seller Central access, EORI/VAT, and tracking.

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  • Help Article2 Minute Read

    How to Ship to Amazon US/Canada with Flexport

    A complete guide to shipping to Amazon US/Canada with Flexport, covering shipment plans, delivery methods, quote requests, Seller Central access, and tracking.

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  • Help Article3 Minute Read

    What Is a Switch Bill of Lading?

    Learn what a switch bill of lading is and how it's used in triangle trades to issue a bill of lading for each transaction.

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  • Help Article1 Minute Read

    What Types of Pallets Are There?

    Learn the two main pallet types, stringer and block pallets, and how their orientations and support differ for heavier shipments.

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