Help Article

Flexport requires that a bank account must be verified in order to serve as your payment method. A bank account only needs to be verified once.

To add and verify your bank account:

  1. In the Billing tab, click Payment Methods.
  2. Click + Add Method. 
  3. Fill in the required Bank Account information and click Save Payment Method.
  4. Access the drop-down menu on the right side of your preferred bank account, and click Verify. See the red boxes in the screenshot below:
Flexport Manage Payment Methods modal highlighting the Payment Methods link, Add Method button, and Verify option for an unverified Wells Fargo bank account

5.  Clicking Verify will send two micro deposits to your account (the micro-deposits may take up to a few business days to process). 

6.  Once they are deposited, return to the same screen, click Verify, and enter the amounts deposited. Then click Verify deposits:

Flexport Verify Bank Account modal prompting entry of two small deposit amounts to confirm an ACH bank account

This will get you all set up for payment! If you don't receive the micro deposits within a few days, or if you have any other questions, please contact accountsreceivable@flexport.com.