---
title: "CAPE Explained: Refunds, Common Issues & Next Steps for Importers"
description: "On-demand webinar on CBP's CAPE Phase 1, covering the IEEPA duty refund process, common submission errors, and next steps for importers."
language: en
canonical: https://www.flex.thisisbrew.com/webinars/cape-explained-refunds-common-issues-and-next-steps-for-importers/
lifecycle: live
publishedAt: 2026-06-03T00:00:00.000Z
dateModified: 2026-07-27T02:22:44Z
topics:
  - "Customs & Compliance"
  - "Tariffs"
  - "Claim Tariff Refunds"
  - "North America"
  - "Trade Advisory"
  - "Customs Brokerage"
---

# CAPE Explained: Refunds, Common Issues & Next Steps for Importers

CBP launched Phase 1 of its CAPE program on April 20, 2026, giving importers a new path to consolidate refund requests for IEEPA duties through ACE. But with a phased rollout and evolving guidance, there’s a lot to keep track of and errors in submission can cost you. In this webinar, the Flexport team walks you through the refund cadence, highlight the most common errors we’re seeing in early submissions, and answer the questions we’re hearing most from customers. Flexport’s CAPE acceptance rate stands at 99%, compared to an industry average of 68% and we show you exactly how to get it right. Whether you have eligible entries in Phase 1 or are preparing for future phases, this session helps you understand the process and take the right steps.

---

*This is a markdown version of [https://www.flex.thisisbrew.com/webinars/cape-explained-refunds-common-issues-and-next-steps-for-importers/](https://www.flex.thisisbrew.com/webinars/cape-explained-refunds-common-issues-and-next-steps-for-importers/) for AI/LLM consumption.*