--- title: "2026 Winter Release: New AI Agents for Customs & Freight" description: "Flexport's Winter 2026 release adds AI agents for customs audits, tariff refunds, and freight savings, plus AI search and translation on the Flexport Platform." language: en canonical: https://www.flex.thisisbrew.com/technology/product-release/winter-2026/ lifecycle: live --- # 2026 Winter Release: New AI Agents for Customs & Freight ## AI agents that automate customs, cut costs, and remove friction Flexport is launching a fleet of new AI agents that audit customs and compliance risk, reduce logistics costs, and remove friction from global trade — evolving Flexport's technology from a visibility layer into an automation and execution engine. ## Global logistics at your fingertips A real-time, interactive view of global ocean freight. Flexport Atlas models the global supply chain using live data on vessels, ports, routes, and historical performance, so you can understand how freight moves before you book. It provides the most robust data for the world's ocean container shipment networks, powering Flexport's fleet of AI agents to optimize global trade flows. [Explore Flexport Atlas](https://atlas.flexport.com/) ## An AI agent that audits your customs entries Flexport's AI agent conducts a compliance audit on all past customs entries to identify mistakes, compliance errors, and the opportunity for refunds. We have reduced our error rate to 0.2%, which is estimated to be 10X better than the industry benchmark. [Audit your customs broker](https://tariffs.flexport.com/audit) ## The easiest way to claim your tariff refund Our technology and team of customs experts provide the fastest, most accurate way to calculate your tariff refund amount and claim what you're owed. Enroll to be first in line when the window opens. [Start the tariff refund process](https://tariffs.flexport.com/refunds) ## An AI agent that reduces wasted container space AI optimization engine evaluates every booking with live FCL, LCL, and Buyer's Consolidation data (pricing, capacity, timing, utilization) to improve container utilization and deliver up to 10% freight cost savings. Recommendations appear in-platform for approval and execution, to give companies control and guardrails while enabling automations and realizing real cost savings. > Flexport’s supply chain optimization platform has given us a new level of visibility and control to begin buyer’s consolidation shipments. With real-time insight into performance and exceptions, we’re able to identify opportunities to reduce costs, shorten transit times, and proactively manage our network with greater confidence. > — Minerva Contreras, Director of Logistics, rag and bone ## Your routing rules, automatically enforced A structured, simplified way to define how your freight should be planned. Businesses configure routing rules, carriers, allocations, exceptions, directly in the Flexport Platform. Rules are translated into standardized logic and applied automatically to every future shipment. [Get started](https://www.flex.thisisbrew.com/atlas-sign-up/) ## New Flexport Platform enhancements ### AI Search Flexport is transforming the Flexport Platform into a command center for global logistics, powered by AI. With AI Search, teams spend less time searching and more time executing. Just ask plain-language questions and instantly get actionable answers, automatically navigating to the right views, applying filters, and summarizing what matters. AI Search (0:18) ### AI platform translation Trade is global, but logistics has long defaulted to English. Flexport now supports platform localization, automatically translating the Flexport Platform and notifications into each user's preferred language. This enables global teams to work independently, onboard faster, and operate with fewer errors. AI Search (0:18) ### AI live message translation Clear communication shouldn't slow global operations. With live message translation, suppliers, consignees, customers, and Flexport teams can communicate in their native language while recipients see messages instantly translated into theirs. AI Live Message Translation (0:12) ### Notifications Transparency doesn't require noise. We reduced Flexport Platform notifications by about 80% by eliminating low-value updates, batching repetitive messages, and elevating true exceptions. Notifications (0:27) [Explore the Flexport Platform](https://www.flex.thisisbrew.com/products/flexport-platform/) ## New native integrations ### NetSuite self-serve integration From set-up to execution in under 30 minutes, this native NetSuite integration syncs POs, shipments, milestones, and landed cost automatically, without custom engineering or long implementation timelines. Seamless ERP and platform integrations (0:54) ### TikTok Shop integration Product catalogs, inventory, orders, and tracking sync directly between TikTok Shop and the Flexport Seller Portal, creating one connected social commerce fulfillment flow. TikTok Shop Integration (0:16) ## Global trade, simplified Explore the tools that are transforming global trade. [Talk to an expert](https://www.flex.thisisbrew.com/get-started/) --- *This is a markdown version of [https://www.flex.thisisbrew.com/technology/product-release/winter-2026/](https://www.flex.thisisbrew.com/technology/product-release/winter-2026/) for AI/LLM consumption.*