--- title: "Order Management" description: "Flexport's Order Management centralizes purchase orders, supplier messages, and shipment milestones in one platform, helping customers eliminate 80% of shipment emails and 20 manual tasks per shipment, with SKU-level visibility and control." language: en canonical: https://www.flex.thisisbrew.com/products/order-management/ lifecycle: live --- # Order Management ## Get your purchase orders out of spreadsheets Your suppliers work directly in the Flexport Platform, so every purchase order, message, and milestone sits in one place. Customers on Flexport eliminate 80% of shipment emails and 20 manual tasks per shipment. [Schedule a demo](https://www.flex.thisisbrew.com/get-started/) ## Automate your order management **Enhance supply chain efficiency** — See every order down to the line item, from end-to-end. Your receiving team knows what's landing and when, so they schedule labor against real arrivals and your fulfillment stops absorbing surprises. **Reduce cost through automation** — Set supplier service level agreements that drive prompt order bookings, lower costs, and more on-time deliveries. Your suppliers handle purchase order changes with you directly in Flexport. Once you approve a change, it syncs to your system of record instantly. **Increase customer satisfaction** — Improve your delivery performance and lower your stockout risk. Real-time updates on product status keep everyone informed, inside your company and outside it, so you can scale as you grow and hold your service levels when demand spikes. **Make smarter, data-driven decisions** — Flexport's analytics show you where to improve and make your supply chain more predictable. Performance metrics and feedback give you what you need to handle changing conditions with confidence. ## AI-powered order management tools for end-to-end automation ### Centralize messaging Communicate with your supplier at the PO level directly on our platform. Messages can be viewed even after the orders are completed and search by order or SKU at any time to reference past communication. Centralize messaging (0:20) ### Set SLAs for your suppliers Require your suppliers to acknowledge new orders, and set the deadline they have to do it by. They can request changes to cargo ready dates, quantities, and unit prices in the platform, and the change log shows you exactly what moved and who moved it. ![Flexport Platform Purchase Orders detail view showing order status, response, and messaging tabs](https://cdn.sanity.io/images/ynj1yl20/development/53792907e17b712a8dc0be875fd3902578780251-1718x814.png) ### Ensure your purchase orders are booked on time Set up rules for your suppliers to submit bookings based on purchase orders Cargo Ready Dates. Receive automated notifications about overdue bookings and Missed Cargo Ready Dates. ![Flexport Platform Missed and Upcoming Orders card summarizing missed cargo-ready and upcoming orders](https://cdn.sanity.io/images/ynj1yl20/development/d3b6549027a6b8d4a5961d48a92e8aec5eefa337-1080x661.png) ### Help your suppliers place their bookings correctly Select business validation rules to ensure that bookings are placed accurately, following order instructions and agreed rules. Choose the optimal exception management workflows from automatic resolutions to the case by case in-app approvals. ![Flexport Platform booking approval card flagging destination, transport mode, and quantity mismatches](https://cdn.sanity.io/images/ynj1yl20/development/8bea8a801d5ed4d2f0b4d48083253c66165a4a39-2146x1364.jpg) ### AI-powered reporting and analytics Build reports using drag-and-drop features. Assemble data points that are too time-consuming to track manually. Measure suppliers against internal KPIs. Evaluate SKUs and schedule it all to send automatically. ![Flexport Platform Reports screen listing vendor on-time performance data](https://cdn.sanity.io/images/ynj1yl20/development/152914f8335abe73c0ed12a76ece2cb8c100e136-2340x1422.jpg) > Real time conversation with our suppliers overseas, and being able to manage by exception, gives us the power of information to make timely and informed decisions. > — Jason Starr, Vice President of Operations at Globe Electric, Globe Electric ## Get in touch with a member of the Flexport team [Request a demo](https://www.flex.thisisbrew.com/get-started/) ## Frequently asked questions ### What is Flexport Order Management? Flexport Order Management is a centralized, cloud-based system that lets you manage purchase orders from creation to fulfillment, giving you clear visibility into production, supplier updates, and shipping status. ### Who should use Flexport Order Management? It’s designed for importers, exporters, and supply chain teams who source goods from multiple suppliers and want to streamline communication, reduce delays, and keep orders on schedule. ### How does Flexport Order Management improve visibility? The platform consolidates all order, supplier, and shipment data into one view, so you can track order status in real time, including production milestones, inspection dates, and departure/arrival times. ### Does Order Management integrate with the Flexport freight and logistics platform? Yes, Flexport Order Management connects to the Flexport Platform, so your purchase orders flow directly into your shipment planning and execution. ### How much does Flexport Order Management cost? Order Management is part of the Flexport Platform, so it's free. It's bundled with your Flexport freight or Booking Management relationship, and there's no separate software license to buy. ## Automate your supply chain end-to-end **Air freight** Automate air freight for even faster transit. [Learn More](https://www.flex.thisisbrew.com/products/air-freight/) **Ocean freight** Cross the ocean reliably, thanks to oceans of data. [Learn more](https://www.flex.thisisbrew.com/products/ocean-freight/) **Booking management** Coordinate bookings, allocations, and carrier performance without leaving one screen. [Learn more](https://www.flex.thisisbrew.com/products/booking-management/) **Customs** Clear goods quickly. Use the data for strategy. [Learn more](https://www.flex.thisisbrew.com/products/customs/) --- *This is a markdown version of [https://www.flex.thisisbrew.com/products/order-management/](https://www.flex.thisisbrew.com/products/order-management/) for AI/LLM consumption.*